Frequently Asked Questions

Orders are processed within 2–3 business days. After shipment, estimated delivery is 2–7 business days. We currently ship only within the United States. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery times.

Shipping costs are calculated based on your order and delivery address. The complete shipping charge will be displayed at checkout before you submit payment.

When tracking is available, tracking information will be sent to the email address provided with your order. Please allow time for the carrier to scan the package and update its tracking status.

Yes. Whenever possible, we combine multiple eligible items from the same order into one shipment. Shipping costs are calculated at checkout.

Preorders are generally final sale and cannot be voluntarily canceled, returned, or refunded after purchase, except where required by law or if TC&G Supply Co. cannot fulfill the order. See our Shipping & Returns Policy for complete details.

Yes. TC&G Supply Co. does not knowingly sell counterfeit products. We source our products from trusted United States distributors and suppliers.

Trading card game products are final sale. This does not prevent you from contacting us about an item that arrived damaged, defective, incorrect, or missing. See our Shipping & Returns Policy for reporting requirements.

Products displaying a 30-day return-eligibility notice on their product page may qualify for return. Return authorization and all eligibility requirements are explained in our Shipping & Returns Policy.

Contact support@tcandgsupplyco.com promptly after delivery. Reporting deadlines, required photographs and claim instructions are provided in our Shipping & Returns Policy.

Please retain the item and all original packaging while we review your request.

Refund processing times and eligibility requirements are explained in our Shipping & Returns Policy. Approved refunds are returned to the original payment method, and financial institutions may require additional posting time.

Discounts on accessories and other eligible products may be offered through occasional promotions and special sales. Trading-card singles and graded cards available through our external marketplace listings may be subject to separate pricing and promotion terms.

Not at this time. We are working on a purchasing system to make selling your cards to us quick and effecient.

Email us at support@tcandgsupplyco.com. If your question concerns an order, include your order number and a brief description of how we can help. Our typical response time is 2–3 business days.